Very easy, very good experience. Within a few minutes I had found the repair part I needed, ordered it, paid for it, and was done. Maybe six minutes total.
Pad (polyester) - side - for: mmbt14
(s) 1.5" thk, polyester pad, mmbt14 side, 21.5 x 27.25
Buy this part and as many parts as you like and pay only $9.99 shipping, within the Contiguous United States.